---
title: How to manage users in User Management
description: Manage app users by importing, exporting, searching, filtering, tagging, and controlling access from the User Management section.
---

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# How to manage users in User Management

## Manage app users by importing, exporting, searching, filtering, tagging, and controlling access from the User Management section.

User Management lets you control who has access to your app, review user activity, assign tags, and manage accounts at scale. From this section, you can bulk import users, export user data, search and filter accounts, view individual user profiles, and take actions such as resetting passwords, banning users, or deleting accounts.

---

### **How to manage users in User Management**

1. Log in, go to **Users** in the left navigation, then click **User Management**
2. To manage users in bulk

     - Click **Download Template** to export a CSV that matches your app’s registration and profile fields
     - Fill in the CSV with user information you want to import
     - Click **Bulk Import**
     - Upload the file
3. To export existing users

     - Click **Export User Data** to download all user records in CSV format
4. To find specific users

     - Enter a keyword in the search bar to filter by name, email, or profile fields
     - Filter users by status by selecting **All**, **Active**, or **Banned**
     - Filter users by signup date by selecting a start and end date
     - Filter users by tags by choosing whether users must have all selected tags, any selected tags, or be missing specific tags
5. Review the user to see:

     - Click a user’s name to open their profile and view detailed account information
     - From the user profile, review profile details, assigned tags, and activity history (on supported plans)
     - Click **Last Access** to view a timeline of the user’s in-app activity, including pages and features they accessed
6. In the main table under the User Management tab you ca:

     - Click the tag count to view or manage the user’s assigned tags
     - Change a user’s access

           1. Select **Active** or **Banned** from the status dropdown
     - Click the three-dot menu to reset the user’s password or permanently delete the user profile

---

### **Pro tips**

- Use tags to segment users for access control, messaging, and analytics
- Export user data regularly to maintain an external backup
- Review activity timelines to understand how users engage with your app
- Ban users instead of deleting them if you may need historical data later

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