---
title: How to use the Acknowledgment plugin
description: Send important messages that users must read, acknowledge, and optionally sign.
---

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# How to use the Acknowledgment plugin

## Send important messages that users must read, acknowledge, and optionally sign.

The Acknowledgment plugin lets you deliver critical information to users and require confirmation that it has been read and understood. It is commonly used for waivers, policies, internal updates, safety notices, and time-sensitive communications. You can target specific users, require signatures, set deadlines, and track confirmations.

---

### **Requirements**

- This is a Maximize plugin, available on the Growth and Business plans.

---

### **How to use the Acknowledgment plugin**

1. Log in, go to **Builder** in the left navigation
2. Click the **+** button to open the Plugin Marketplace

     - Search for **Acknowledgment**
     - Click **Add Plugin**, name your plugin, then click **Add**
3. Stay in the **Content** tab

     - Click **Add New** to create a new acknowledgment
     - Choose who should receive the acknowledgment

           1. Select **All Users**, **By Tag**, or a **Custom** audience
     - Enter the acknowledgment title
     - Add the acknowledgment message using the WYSIWYG editor
     - (Optional) Add a required action users must complete before confirming

           1. For example, link to a questionnaire, document, or another plugin
     - (Optional) Turn on **Require Signature** to collect a digital signature
     - (Optional) Turn on **Confirmation Deadline** and select the required date
     - (Optional) Turn on **Send Later** to schedule when the acknowledgment is sent
     - (Optional) Adjust **Active Status** to control whether unconfirmed acknowledgments remain visible
     - Click **Save** to publish the acknowledgment
     - (Optional) Click the **clock** icon to add a reminder

           1. Select a reminder time
           2. The reminder displays until the confirmation deadline
           3. Click **Confirm** to save
4. To test it out, in the App Preview:

     - Log in if required
     - Open the acknowledgment
     - Review the message content
     - Check the confirmation box
     - Add a signature if enabled
     - Tap **Confirm** to complete the acknowledgment
5. Click the **Security** tab

     - Turn on **Require Login** to restrict access to logged-in users
     - (Optional) Add tag-based restrictions and choose whether to match any or all tags
6. Click the **Tagging** tab

     - Enter a tag name to apply to users when they open this plugin
     - Click **Add Tag**
7. Click the **Purchase** tab

     - Check **Require Purchase** to gate access behind a purchase or subscription
8. Click the **Analytics** tab to view acknowledgment views, confirmations, and user activity

---

### **Pro tips**

- Use confirmation deadlines for compliance or time-sensitive messages
- Require signatures for legal notices and waivers
- Combine tags and reminders to increase completion rates

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