---
title: How to use the Community Wall plugin
description: Let your users engage, comment, and chat in a social space inside your app using the Community Wall plugin.
---

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# How to use the Community Wall plugin

## Let your users engage, comment, and chat in a social space inside your app using the Community Wall plugin.

The Community Wall plugin is one of the most powerful tools for encouraging in-app user engagement. It allows users to post, comment, like, and interact in a shared feed. This plugin is perfect for communities, events, or group-based discussions.

Once installed, users will see a community feed where they can interact. You can customize posting permissions, enable private chat, and even require tags or purchases to access the space.

---

### **Required**

- Community Wall plugin installed *(Boost plugin – available on Standard, Growth, and Scale plans)*
- Users must be logged in to interact (login is mandatory due to Apple and Google policies)
- To preview your changes as you customize the plugin, you’ll need to sign into your app as a user—this is the only way to view the interactive builder.

---

### **How to use the Community Wall plugin**

1. Log in, go to **Builder** in the left navigation
2. Click the **+** button at the top left to open the Plugin Marketplace

     - Search for **Community Wall**, then click **Add** **Plugin**
     - Name your feature and choose whether to add it to the side menu, then click **Add**
3. Click into the plugin to configure settings
4. Under the **Content Tab**, add a welcome message in the WYSIWYG box – this appears at the top of the wall
5. Under the **Settings Tab** you will need to configure your users settings. You can

     - Auto Subscribe: Automatically adds users to the wall when they open it
     - Post Permissions: Choose whether all users can post or limit it to specific tags
     - Comment Permissions: Choose who can comment—everyone or only tagged users
     - Private Chat: Allow all, none, or only tagged users to initiate chats

           1. Chat Plugin: If you have enabled the Private Chat, you can use the default option or you select a custom chat plugin like Inbox or Private Chat
     - Disable Follow/Leave: Prevent users from unsubscribing from the wall
     - Show Members: Toggle visibility of subscribed users
     - Follow Users: Let users follow others to get notified about their posts
     - View Profiles: Allow users to view each other’s profile info
     - Action Button: Add a custom button (e.g., link to another plugin) that appears at the top of the wall
     - Click Save to apply your changes
6. Under the **Security Tab**

     - Login is required and cannot be disabled
     - Optionally, enable **Require Tags** for added access control
7. Under the **Tagging Tab**

     - Automatically tag users when they visit the wall (behavioral tagging)
8. Under the **Purchase Tab**

     - Gate the Community Wall behind a one-time purchase or subscription
9. Under the **Analytics Tab**

     - View daily views, top users, devices, login dates, and other metrics
10. Under the **Language Tab**

- Customize terminology shown on buttons and labels (e.g. change "Leave Group" to "Leave Community")

---

### **Pro tips**

- Use tags to personalize posting permissions and streamline discussion organization.
- Add Community Wall to your app's nav bar or home screen for easy access.
- Link Community Wall to Events Manager so users can chat about specific events.

---

### **Troubleshooting tips**

- **Users can’t interact?** Make sure they are logged in.
- **Private chat not working?** Check if it’s enabled and linked to a valid chat plugin.
- **Can’t find the wall in app?** Ensure it’s added to navigation or set as the home screen.

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