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How to use the Polling plugin

Add quick polls to gather user feedback inside your app

The polling plugin lets you create simple in-app questions that appear as a popup when users open the app. You set the question, answer choices, timing, and access rules. When users submit a response, you can view results in real time and track engagement

Requirements

  • This is a Boost plugin, available on the Standard, Growth, and Business plans.

How to use the Polling plugin

  1. Log in, go to Builder in the left navigation

  2. Click the + button to open the Plugin Marketplace

    • Search for polling, then click Add Plugin

    • Name your plugin (example: “User Feedback Poll”) and click Add

  3. Stay in the Content tab

    • Enter a title for your poll

    • Set the start and end dates for when the poll should be active

    • Add your answer choices

      1. Click Add Choice

      2. Enter a choice name such as Yes, No, or Maybe

      3. Add as many choices as you need

    • Configure poll behavior options

      1. Turn on “Force users to sign in” if you want only logged-in users to answer

      2. Turn on “Enable users to answer the poll” to allow voting

      3. (Optional) Add tags under “Visible To” if you want the poll to appear only for specific tagged users

    • Click Done to save your poll

    • See results by clicking into the pie chart icon or graph icon

      1. See total responses for each answer choice

      2. View timestamps for individual submissions

  4. Click the Security tab

    • Turn on Require Login to restrict feature access to logged-in users

    • (Optional) Add tag-based restrictions and choose whether to match any or all tags

  5. Click the Tagging tab

    • Enter a tag name to automatically apply to users when they open this feature

    • Click Add Tag

  6. Click the Purchase tab

    • Check Require Purchase to enable

    • Choose your product type such as Single Purchase or Subscription

    • Upload an image, fill out purchase text, and success/failure messages

  7. Click the Analytics tab to see feature performance

    • View data such as number of views, users, and devices over time

Pro tips

  1. Polls with 2–5 choices get the highest response rates

  2. Shorter time windows (1–3 days) drive more participation

  3. To show different polls to different audiences, duplicate the plugin and use tag-based visibility

  4. Pair polls with push notifications to boost response rates